Before attending an Austin Symphony Orchestra event, please make sure you are traveling to the correct location. If you type in Austin Symphony Orchestra in your map application on your phone, you will end up at our business office, not at the performance venue. 

Please refer to your order confirmation, digital or paper ticket, event listing on our website, or the ASO Insider for event location and address. The Austin Symphony Orchestra will perform all events as scheduled, rain or shine.  

All our Masterworks and Butler Pops Series concerts are performed at the Long Center - 701 W. Riverside Drive, Austin, TX 78704.

Parking is available at the Palmer Events Center Garage, located east of the Long Center. The garage is located at 900 Barton Springs Road, the NORTH entrance is on Riverside Drive and the SOUTH entrance is on Barton Springs Road. Parking is available for $10 per vehicle (Payment is made before you enter the garage so give yourself enough time).

• Complimentary parking is available to vehicles with any of the following specialty license plates: Air Force Cross, Distinguished Service Cross, Army Distinguished Service Cross, Navy Cross, Medal of Honor and Legion of Merit Medal, Purple Heart, Pearl Harbor Survivors, and Prisoners of War 

Overflow parking is located at the One Texas Center Parking Garage, located at 505 Barton Springs Road, for $10 per vehicle. The garage may be accessed directly from Haywood Avenue or the drive off South First Street. Learn more about One Texas Center. Allow 10 minutes to walk from One Texas Center to the Long Center. 

Another option is RiverSouth parking garage located directly across from the Long Center at 425 W Riverside Dr.

Curbside Valet Parking
Paid valet parking is available with drop-off and pick-up in the loop adjacent to the Long Center box office and main entrances off Riverside Drive. Regular valet is $20 per vehicle or special close access parking is available for $40.

ADA Accessibility
The Palmer Events Center garage has 24 accessible parking spaces located closest to the elevators on each level. Patrons may also drop-off and pick-up guests in the loop with valet parking prior to parking.  

Please note parking is not provided or operated by the Austin Symphony Orchestra. Rates are subject to change. Traffic into and out of the garage may be heavy at times, please allow plenty of time for parking.

BUS (CAPITAL METRO)

While finding parking in downtown Austin can be a challenge, finding a transit line that gets you there is easy! Try transit to and from the Long Center. It costs less than covered parking and you’ll avoid circling for a spot.

Nearby transit stops: Vic Mathias / Auditorium Shores Station, South 1st/Riverside, South 1st / Barton Springs, and Barton Springs Station.
Transit Routes: 1, 3, 7, 10, 20, 30, 801 and 803

Plan your bus route online or on your phone.

WALK

Walking to the Long Center from downtown is easy by simply taking Cesar Chavez to the First street bridge. Follow the pedestrian bridge across Town Lake and continue all the way to the front lawn on the Long Center.

BIKE

Bicycle parking is always available at the Long Center. As you approach the Long Center Parking Garage from Riverside Drive, there is a bike rack located to the right of the parking garage. Best of all, it’s free!

TAXI/ RIDE SHARE  

Taking a taxi is another convenient way to avoid parking garages. Call any of Austin’s reliable cab services for rates or to schedule a pickup.

Yellow Cab Austin Taxi Service: (512) 452-9999
Austin Cab Company: (512) 478-2222
SuperShuttle: (800) 258-3826
SLS Worldwide Transportation: (512) 826-5466

Ride Share Apps - Uber and Lyft

Dell Hall

For a detailed map of Dell Hall click here

For Virtual Tour click here

Tips for Beginners
What to expect, what to wear, whether to prepare, what it is, who’s in it, what they do, listening, links, etc.
Learn more

Glossary of Musical Terms
Musical terms and their definitions.
Learn more

Accessible seating is available at the Long Center and all of the Austin Symphony Orchestra performance venues. Elevators at the Long Center can be accessed in the Rollins Lobby on the ground level. 

For more information regarding accommodations or to purchase tickets in accessible seating locations, contact the Austin Symphony Orchestra box office at (512) 476-6064 or email boxoffice@austinsymphony.org. 

If you require audio description services, contact our Patron Services team at least 2 weeks in advance. 

We are available Monday – Friday, 10 a.m. to 5 p.m. CST (except major holidays). 

• By phone at (512) 476-6064 X 3 or 
• By email at boxoffice@austinsymphony.org 

For the comfort and listening pleasure of the audience, late-arriving patrons will not be seated while music is being performed. Latecomers will be seated during a suitable pause in the performance. Seating protocols may vary depending on the concert. Refunds and exchanges are not provided for late-arriving patrons.

No cameras or recording equipment of any kind are permitted at Austin Symphony Orchestra performances.

Our team is here to help you.  We can assist you with all your visitor and ticketing needs.  

Monday – Friday, 10:00 a.m. – 5:00 p.m. CST (except major holidays)
Friday (concert nights only) 10:00 a.m. – 4:00 p.m.
Saturday (concert nights only) 12:00 p.m. – 4:00 p.m. 

• (512) 476-6064 Ext. 3
• boxoffice@austinsymphony.org 

On concert days, our team will be available in person at the performance venue 90 minutes* before the performance begins. We are not available by phone or email during this time.  

*ASO ABOUT TOWN performances we will be available on-site 60 minutes before the performance begins.